Review: Belle Feature Pack 2

,
Symbian Belle - sorry, 'Nokia Belle', Feature Pack 2 has been available now for a few weeks and it's time to take stock. How many steps forward did this take the OS? And how many steps back? What's in Belle FP2 and how does it compare to other smartphone user interfaces in 2012?

Belle Feature Pack 2


Before I start, a few disclaimers:

Not every feature mentioned in this feature is available on every smartphone. I'm using the Nokia 808, but much will also be relevant to the Nokia 701, 700 and 603.
None of this is directly relevant to older Symbian smartphones (just cutting off the inevitable beginner comments complaining that their N8 hasn't got Belle FP2 yet....)
Background (2006 to present day)

It's worth noting where Belle FP2 fits into the Symbian timeline. OK, yes, at the very end, but it's instructive to look back and gather some historical perspective. It's often quoted that Belle FP1 is the same as what was once called Symbian 'Carla' and that FP2 is what was once called 'Donna', but this is simplifying things way too much - when those projects were first proposed within Symbian and Nokia, their contents were different to what emerged as updates in the real world. Which is to be expected. So I'll stick to the published OS update names here.

Homescreen, Symbian^3 Screenshot




The original Symbian^3 homescreen, lifted from my Nokia N8 in 2010 (left); on the right, my homescreen on my Nokia 808 in 2012

S60 3rd Edition (including FP1, FP2) - the vast range of non-touch, pre-2009 (mainly) QVGA smartphones - I won't got into detail here, but there's 100,000 words of content about these devices and their software scattered here around AAS. Hero devices: Nokia N95, Nokia E71, Nokia N86, Nokia E90.

S60 5th Edition (December 2008) - Nokia's first cut at adapting S60 to a full-face touchscreen interface. The transformation worked but was inelegant in terms of an optimised UI. Most generic S60 3rd Edition applications could be used or adapted easily. A step forwards but an ugly one and the use of resistive screens on most of the devices was clumsy in a world getting used to a popular Apple iPhone. Hero devices: Nokia 5800, Nokia X6, Samsung i8910 HD, Nokia N97 mini.

Symbian^3 (September 2010) - came out on the next generation of Nokia hardware, including full graphics acceleration, making possible really decent games and effects. There were some optimisations for touch over S60 5th Edition, plus two extra homescreens, and automatic text correction in the built-in landscape QWERTY virtual keyboard. Hero devices: Nokia N8, Nokia C7.

Symbian Anna (August 2011) - came out on the Nokia E6 and X7, plus a huge update for existing Symbian^3 generation devices, bringing portrait mode QWERTY, split-screen entry, a much better Web browser and interface, whole new icon set, smooth homescreen swiping, big updates to Photos, Camera, Mail, Social, and more, NFC activated on the Nokia C7. Hero device: Nokia E6.

Belle (October 2011) - came out on the Nokia 700, 603 and 701, plus a huge update for existing Symbian^3 generation devices, bringing a major reworking of the user interface, with an emphasis on ease of use and flatter navigation hierarchy, a new RAM management scheme, full NFC 'tap to ...' functionality (where supported by the hardware), variable-sized widgets, up to six homescreens, a drop-down notifications and settings pane, a 'flat' application launcher by default, big facelifts for Camera and Music player. Hero device: Nokia 701.

Belle FP1 (April 2012) - came out on the Nokia 808 PureView, plus an update for the Nokia 700, 603 and 701, bringing an increase in the clock speed of the Nokia 701 and 700 from 1GHz to 1.3GHz, a raft of new homescreen widgets and toggles, the introduction of Dolby Headphone and Dolby Digital Plus functionality where appropriate. Hero device: (obviously!) Nokia 808 PureView.

Belle Refresh (August 2012) - an update for much of the Symbian^3/Anna/Belle generation, though rollout is still patchy. Brings many widgets, application updates and optimisations.

Belle FP2 (October 2012) - an update for the Nokia 700/701/808 generation, still rolling out as this article is written and covered in detail below, bringing many application updates, multi-touch in the virtual qwerty keyboards, cosmetic changes, music player control from the notification bar, more widgets, and additional functionality for the Nokia 808.
Belle FP2 as we head into 2013

It's instructive to take stock of the state of Symbian as we finish 2012, in the light of the rest of the smartphone industry. Once upon a time (2006), Symbian was the smartphone world, with market share frequently quoted around 60% or more. Since then we've had the Apple iPhone (2007), with iOS gradually improving year on year, plus Android (2008), improving just as fast, and Windows Phone (2010), currently in the middle of a big step change up to Windows Phone 8. What all of these mobile OS have in common is that they're designed from the ground up for full-face touchscreen devices and that there's an emphasis on a slick user experience.

Symbian came from a world where the main thing was providing functionality - this was a world where almost every function was new and remarkable (camera, navigation, stereo music, web browsing, and much more) and Nokia in particular was a company that was engineering-focussed, so speed of interface and whizzy effects were nearly always sidelined in favour of (for example) better battery life. In contrast, modern 2012 devices are assumed to be plugged into a charger every single day, screens can be enormous and processor speeds and interface software can be allowed to run at insane speeds.

The approaches are very different and it's not surprising that Symbian and Nokia struggled to make the switch to be in line with 2012 smartphone expectations. The very fact that it's taken over four years for Symbian's virtual keyboard to support multitouch (i.e. you can press one virtual key before another finger has lifted from the previous one) is testament to how hard changing some of the deep-seated components in the OS has been. Even now, we've got something of a patchwork quilt of a smartphone OS.

Belle FP2 is much more than papering over the cracks of a legacy operating system being stretched in ways that its initial designers never intended, but you get the idea. Even today on the Nokia 808 PureView with Belle FP2, there are oddities. Here are a few that come to mind:

the notification LED not working for emails
no email mentions in the drop-down notification pane
an inconsistency about which keyboard pops up in which application and in what mode
a limitation to only one Mail for Exchange account and only syncing one calendar
built-in social networking support that's based on web browser components, along with all the overhead this brings
an application installation system that's horribly intrusive (Qt apps essentially lock out the Store client and installer for a good minute, even for installing a trivially small utility)
various wi-fi connection and video streaming bugs
web browsing is still slower than on similar Android or iOS devices, especially on javascript-heavy sites
two Office suites are provided, one legacy (Quickoffice) and one cloud-centric (Microsoft Office), yet neither are particularly fast or pleasant to use
selected Belle FP1 applications no longer work and at this late stage in Symbian's development there's a question mark hanging over whether some of these apps will get updated at all
Smart Installer at work.... more like 'Slow Installer'...




    I could go on - I'm sure you can add your own gripes to the list above! What we do have is an operating system that's still more battery efficient than most of the competition - my Nokia 808 PureView regularly goes two days on a single charge, we have a proper multitasking OS that allows, emails, social updates, podcasts, all to be gathered in the background so that the speed of the device almost becomes irrelevant - I switch to the appropriate application and everything's there waiting for me. No need to wait or press 'refresh' and then wait some more or sit there watching dots fly across the screen, as on some other mobile OS I could mention(!)
    Astute observers of the comments threads on all our update stories here on AAS (some of which are linked above) will notice that there are always a few gotchas, a few steps backwards to accompany each brace of steps forward with Symbian. It's something we've come to expect, not least because every change (in the name of modernisation) is bound to annoy people who were happy with the previous version.
    It's even a valid question to ask whether in fact Belle FP2 is the best version of Symbian OS yet - I know a fair few Nokia E6 owners who were much happer with the more d-pad focussed Symbian Anna and who were mightily upset by the switch to Belle. Or the Nokia 701 owners who found the rewritten Photos application (put in place because of the 808's needs) annoyingly cut down from the version in Belle FP1. But, despite a few minor upsets along the way, simply having the latest versions of Web and Email and the video codecs, and so on, having the smoothest performance, having the sleekest camera UI, are all worth having and I'd always recommend that people upgrade to the latest version of firmware offered - for every one annoyance there will be two more things which either delight or work better under the hood.
    In short, Belle FP2 is well worth having and in the sections below, I explore what's new, what's good and, in some cases, what's frustrating.


    Belle FP2 in detail

    Here's the full changelog from Nokia Belle Feature Pack 1 to Feature Pack 2:
    • Swipe to Unlock shade effect for lockscreen (shown below), plus swiping on message notifications opens up Messaging directly
    • New staggered keyboard layout with word predictions presented in real time above the keyboard and now supporting multitouch
    • New version of Web, (v8.3.2.21)
    • Support for voice search in Maps, simply say the place or thing you're looking for(!)
    • 808s which had their 'Search' engine permanently set to 'Bing' can now choose 'Google' as well
    • New email widget, showing one message at a time
    • Other new widgets, e.g. Notes, most of which we've seen before in Belle Refresh for older Symbian^3 generation devices
    • Refreshed Music player (v17.3.18), with artists and other tabs in a facelifted UI
    • Music player pause/play icon in the notification bar music panel
    • Lighter colour schemes by default
    • Many transparent toolbars throughout the UI, letting the screen content partially show through
    • Homescreen toolbar has added universal search icon
    • Gallery changes - now works fully in landscape mode, ALL photo details available in a detailed info pane (right down to including the exposure histogram for that shot!), multiple photo selection for deleting now possible, through a new trash can icon on the toolbar
    • New reset button in Creative mode to change all the settings back to default with a single touch
    • Nokia Car Mode built in


    In addition, the very existence of Feature Pack 2 means that a couple of other application updates are needed (via SW update on the device):

    Microsoft Apps 2.1 (build 2.1.5616)
    Nokia Social 1.6 (build 1.6.32, bringing 'new widgets, an enhanced user experience and feature updates', replaces v1.5.233, which was in the standard Belle FP1 firmware)
    Add it all up and Belle FP2 is a pretty significant update - in the case of the Nokia 808 PureView, it transforms it from an awkward camera-centric phone ("What, no multitouch input? What, no way to mass delete images and videos?") into a much more useable 2012 smartphone. Critics of Symbian will still maintain that the OS isn't useable, but I suspect that such writers are still thinking of their old N8 with launch firmware or (shudder) their experiences with S60 5th Edition on the Nokia 5800 and N97. Much as I loved the latter two devices as a Symbian geek, I can see how the resistive screen, scroll and select UI paradigm, and scarcity of system disk space and RAM would all appear pretty unusable to someone used to an iPhone or Android phone in 2012.

    Which is very unfair, since Symbian (as detailed above) OS and its user interface have gone through at least four major versions since the days of the 5800/N97. Slamming Belle FP2 on the Nokia 808 (or 701) is a bit like me comparing the 808 to an original iPhone and complaining that it had no support for applications.

    Homescreen and launcher

    Starting from the lockscreen (shown above), which shows text notifications, missed calls, and so on (though not emails), being able to swipe at any angle left or right, from any position on the screen, is a nice touch and is much more flexible than having to perform a specific gesture at a specific location, as on (for example) the iPhone or most Android phones. Having said that, the sprung (hardware) keylock toggle button on the side of the Nokia 808/701 etc. is even more convenient, so in practice most users may never even see the lockscreen, somewhat ironically(!)

    With the extra batch of widgets added for Belle FP1 and FP2, Symbian now has, built-in, just as many homescreen gadgets as most Android phones. From clocks to weather to connectivity toggles to a data counter to application shortcuts to email and calendar views to music playback, Belle FP2 now has pretty much most use cases covered here. There aren't a huge number of third party widgets (maybe less than fifty in total), but I for one am very happy with the current selection.

    With the N8 on Symbian^3, I famously liked to keep my homescreen very simple, just the one page, so that everything was to hand. On the Nokia 808 with Belle FP2, I've branched out slightly - after many rounds of trial and error in day to day use, I've ended up with two homescreens, shown below - between them they do give a good flavour of the sort of flexibility available in Symbian as of late 2012:


    Add it all up and Belle FP2 is a pretty significant update - in the case of the Nokia 808 PureView, it transforms it from an awkward camera-centric phone ("What, no multitouch input? What, no way to mass delete images and videos?") into a much more useable 2012 smartphone. Critics of Symbian will still maintain that the OS isn't useable, but I suspect that such writers are still thinking of their old N8 with launch firmware or (shudder) their experiences with S60 5th Edition on the Nokia 5800 and N97. Much as I loved the latter two devices as a Symbian geek, I can see how the resistive screen, scroll and select UI paradigm, and scarcity of system disk space and RAM would all appear pretty unusable to someone used to an iPhone or Android phone in 2012.
    Which is very unfair, since Symbian (as detailed above) OS and its user interface have gone through at least four major versions since the days of the 5800/N97. Slamming Belle FP2 on the Nokia 808 (or 701) is a bit like me comparing the 808 to an original iPhone and complaining that it had no support for applications.

    Homescreen and launcher

    Starting from the lockscreen (shown above), which shows text notifications, missed calls, and so on (though not emails), being able to swipe at any angle left or right, from any position on the screen, is a nice touch and is much more flexible than having to perform a specific gesture at a specific location, as on (for example) the iPhone or most Android phones. Having said that, the sprung (hardware) keylock toggle button on the side of the Nokia 808/701 etc. is even more convenient, so in practice most users may never even see the lockscreen, somewhat ironically(!)
    With the extra batch of widgets added for Belle FP1 and FP2, Symbian now has, built-in, just as many homescreen gadgets as most Android phones. From clocks to weather to connectivity toggles to a data counter to application shortcuts to email and calendar views to music playback, Belle FP2 now has pretty much most use cases covered here. There aren't a huge number of third party widgets (maybe less than fifty in total), but I for one am very happy with the current selection.
    With the N8 on Symbian^3, I famously liked to keep my homescreen very simple, just the one page, so that everything was to hand. On the Nokia 808 with Belle FP2, I've branched out slightly - after many rounds of trial and error in day to day use, I've ended up with two homescreens, shown below - between them they do give a good flavour of the sort of flexibility available in Symbian as of late 2012:
    ScreenshotScreenshot
    From left to right, anti-clockwise: Email inbox (swipeable/scrollable), calendar (next event, though there's a bigger one available showing a full agenda, if desired), FM transmitter on/off (still a killer feature on the 808), NFC on/off (I don't use it that often, so why leave the NFC antenna powered up?), four application shortcuts (my most used apps), four of the major Symbian applications, for easy access, current weather and for the upcoming two days (a five day forecast is available if I tap through), shortcuts to my other two family members (i.e. tap to call or message or email them), plus shortcuts to the HTML5 Google+ interface and BBC iPlayer (for streaming programmes or downloading them to mass memory).
    Note the bottom toolbar - I'm using the Belly Jean theme, by the way, which I highly recommend. Belle FP2 adds a permanent search icon, tap this to be able to type anything and have it quick matched in all contacts, calendar items, web bookmarks and history, plus the single tap option to search for what you've typed so far in Google or Bing. Sound revolutionary? Not really, Palm OS had this back in 2000 and Apple most definitely did not invent the idea, whatever its lawyers say.
    ScreenshotScreenshot
    Quickmatching a contact and a web bookmark - two of the many uses for the integrated Search facility.
    The main application menu has been 'flat' since Belle arrived (see above), but this ease of access for new users (i.e. nothing is hidden) is a pain for experienced users (like me) - I create folders for 'Video-related' applications, for 'Games' and for 'Rarely-used' applications. Putting icons into these folders is as easy as long pressing one and choosing 'Move to folder'. The system works very well, I end up with about three screens of icons to scroll up and down, at most.

    Text entry

    One of the most significant changes for Belle FP2 was the addition of a 'staggered' layout qwerty keyboard with multitouch. The old 'grid' keyboards are still there in the OS and brought up by some legacy applications, as indeed is the old 'numeric keypad' method of entry. As indeed is a brand new, rewritten numeric keypad. Gah - I said things were a little confusing under the hood in places!
    Staying with the QWERTY defaults though, the new keyboard is (as is typical for Symbian) two steps forward and one step backwards:
    Nokia 701
    The new layout is similar to those on most other 2012 smartphones, so will be welcomed by users and critics alike, while the multitouch handling means that you can, in theory, go a lot faster when typing, not having to lift each fingertip cleanly before placing the next one. The aforementioned step backwards is because there's now no option (at least in the current firmware build) to auto-insert word corrections. So you can't hammer away, iPhone-style, and trust the software to kick in - instead you have to keep a close eye on what you're typing and, when a word goes wrong, you have to tap the appropriate correction from the suggestions listed above the virtual keys. In practice, this slows down input to more or less what it was without multitouch - maybe slower.
    Such an omission can be argued to be a deliberate design decision ("People hate having their words corrected to something they didn't mean"), but in my view the vast majority of users will want (and expect) auto-correction, just as on iOS, Android and Windows Phone. A major disappointment, though surely something that can be easily fixed by Nokia in a software update/patch, if there's still the will and resources at Accenture.
    new qwertyqwerty popup
    Of note is that the most commonly used punctuation symbols are now not only on the underlying symbol keyboard, they're also mounted as a quick-tap panel of eight that pops up when you long press comma (,) or period (.), in much the same way as long pressing a letter pops up a panel of accented character options has always done on Symbian's QWERTY implementation.
    Also new for Belle FP2 is a refinement in selecting text and copying it to the system clipboard:
    text selection  new cursor
    The new system is based around:
    • Tap in editable text to position the cursor - once the cursor is placed (approximately), 'nudge' arrow keys (in blue and hard to screenshot here!) appear for a second or two, to allow more accurate placement if needed.
    • Tap and drag to select text, which appears highlighted, along with start/end markers.
    • Drag the end markers as needed, to further refine the selection - a magnifying glass helps here, by showing more closely exactly where the markers are going.
    The system works well and is fully-optimised for touch. The system's unashamedly text-based though and any observer would have to give iOS's rich clipboard system the edge in this regard. Still, it's ample for what most of us need and very slickly done.

    Web browsing

    I can be accused here of being a little old-fashioned, but I rarely 'browse' web pages on my smartphone. If a link is passed to me via email or Twitter then I might choose to open it in Web and have a read, but 95% of online information comes to my Belle FP2 phone via clients: email, social, timetable, reference, and so on.
    However, web browsing is important to some and Symbian's Web is often accused of not being competitive enough. The 1.3GHz processor in the Belle FP1/FP2 devices should help here, but this OS update also includes a new version v8.3.2.21, with better performance and better HTML5 compatibility. In a quick and dirty benchmark, I tested loading times for my own site,stevelitchfield.com (low complexity), the full New York Times web site (average complexity), the BBC desktop site (average complexity) and the full CNN site (high complexity), on both the Nokia 808 PureView running Belle FP2 and the dual core Samsung Galaxy Nexus, running Android 4.1 (Jelly Bean):
    Sites/load timesNokia 808 PureView with Belle FP2 browserGalaxy Nexus with Android 4.1
    stevelitchfield.com10s3s
    nytimes.com (full)27s11s
    bbc.co.uk (desktop)12s3s
    cnn.com (full site)43s16s
    ScreenshotScreenshot
    This was with the default Android browser - apparently Chrome's even faster. The Galaxy certainly isn't the fastest of the current 2012 smartphones, but is up in the top bracket and makes for a good litmus test for whether Web in Belle FP2 on the 808 can pass muster.
    The results won't surprise anyone who's tried loading pages in Symbian Web in the last few years. Although the amount of HTML5 compatibility has risen massively (as shown below, and which is why you can use, for example, the Google+ site), the overall speed of rendering hasn't. Add this to the relatively low nHD screen resolution and it has to be said that you have to be something of a masochist to do a lot of web browsing on Symbian, even at Belle FP2.
    html5test.com  useragent
    HTML5Test.Com scores 272 with 9 bonus points (it was 226 with 9 bonus points in Belle FP1). The user agent is Webkit 535.1
    One new extra for Belle FP2 is being able to directly save a Web bookmark to an 'application'. So, in the case of the HTML5 Google+ site mentioned above, the user would just long press on a part of the page desired and on the pop-up menu is a new option 'Install as application'. This is more or less instant and the favicon for that page is then shown as a bona fide application in the main menu (in similar manner to how the iPhone manages putting Safari bookmarks into its app menus). Quite cool and I suspect many of us will get some use from this convenience feature.
    ScreenshotScreenshot

    Social integration

    In theory, social integration into Symbian these days is excellent. Belle FP2 comes, as detailed above, with another new version of Nokia Social, with extra optimisations and wizards to sync contact thumbnails from social networks to matching contacts in your main address book on the phone. There's a traditional tabbed Twitter view, full support for uploading media, homescreen widgets, plus a rather comprehensive Facebook client with all the features a casual user might need. And it's all in the phone, for free - what's not to love?
    ScreenshotScreenshot
    In practice, Nokia Social is just too slow. The first versions were all written in Web Runtime code, i.e. HTML, CSS and javascript and, while I suspect more of its modules are now Qt-based, it's just not quick enough when compared to dedicated Twitter and Facebook clients. Nokia gets credit for decent integration into Contacts and for the general look and feel, but once you get beyond the basics, there's an awful feeling of lag - scrolling is jerky, taps are sometimes missed, images in Facebook newsfeeds and in friend photo albums take forever to appear. You get the idea. Nokia Social isn't bad as such - if it ran at three times the speed, noone would need a third party client on Symbian ever again. But the current implementation just pales besides what's available in the likes of Gravity, Tweetian, Twimgo, fMobi, Facial, facinate and others.
    ScreenshotScreenshot
    Diving into a photo album in a friend's profile is a frustrating experience - the gallery of blank thumbnails (left) persisted for a good 30 seconds before anything happened; right, the standard Facebook newsfeed view.
    Talking of 'pale', another longstanding gripe of mine about Nokia Social is that it steadfastly continues to adopt a white theme for the entire interface - on the AMOLED-screened Nokia 700 and 808, this is a huge power-hungry no-no. Every other social client on Symbian seems to be able to put a 'dark theme' in its settings, so why not Nokia Social. It'll be fine, colour-wise, on the TFT-screened Nokia 701, but this is another reason I can't recommend it on the flagship Nokia 808 PureView.

    Car mode

    Already released for older devices and so not actually new, but it's good to see Nokia Car mode make it into device firmware. Offering just the core three functions shown (so sorry if you like replying to email one handed while on the road!), but they're well chosen and cater for what most people need while driving. The music module defaults to 'shuffle' mode, but you can change this as needed...
    As you can see from the screenshots, all functions are implemented with over-size buttons, making them easier to hit without taking your eyes off the road for too long. Very cool, and every smartphone should have something like this.
    ScreenshotScreenshot
    Nokia Car mode

    Camera tweaks

    Also in Belle FP2 is a new Camera application - new, that is, to the Nokia 603, 700 and 701, since it's the guts of the Camera application that debuted with the Nokia 808 PureView. On the plus side, the interface is now more intuitive and you can launch the camera from a locked phone by pressing and holding the shutter button - on the minus side, there's no option in the new app to switch to the front camera - yet another example of the two steps forwards, one step back syndrome that has plagued Symbian in recent times.
    On the 808 PureView, down at the bottom of the Creative pane of settings, there's the extremely welcome option to reset any of the three custom presets to 'default values'. I was forever fiddling with something and forgetting to change it back, so this gets a big thumbs up from me.

    Reset to default
    And the rest

    There's a lot more in terms of little tweaks and features, as per the changelog above. Music player has received a facelift, with volume now appearing as a top-of-screen blue gauge and only controllable via the phone volume buttons. And it's now easy to change the input language on the fly:
    volumelanguage chooser popup
    In addition, Notes has a new UI with more obvious means of saving a new entry. And Photos has been totally rewritten for blistering performance - ostensibly to make rendering the Nokia 808 PureView's (potential) 38MP images possible, but the speed increase will be noticeable on other phones too. The downside is that the only multi-tag option from the main gallery is 'Delete'. Other operations (e.g. 'Send') have to be done on each image individually. Overall, I'm happy though.
    notesScreenshot

    Verdict

    Belle Feature Pack 2 is likely to be the very last major update to Symbian OS and it's a bit of a 'curate's egg' if I'm honest. I'm glad it's out, there are plenty of splendid features, but there are weak points to the whole OS that remain weak and there are silly bits missing (e.g. auto-correct in the keyboard) that really need patching via Sw_update sooner rather than later.
    Does Belle FP2 take Symbian to the same level as iOS, Android and Windows Phone in terms of user interface speed and fluidity? Sometimes. Is Symbian's UI a showstopper, a reason to not plump for a Symbian-powered phone like the Nokia 808 PureView in 2012? Absolutely not. The OS shows its age occasionally, but Belle FP2 is largely a smooth and pleasant experience, especially if you know what you're doing and you fill in some of the weak points with third party applications: Opera Mobile, Gravity and so on.
    With the UI out of the way, your buying choice then comes down to whether you value Nokia's rather terrific hardware and gadgets over the admittedly limp state of its application ecosystem.



    Read more →

    Sony Ericsson Xperia X8

    ,
    Style and handling summary for Sony Ericsson Xperia X8 review
    While it's pocket size, the Xperia X8 seems rather flimsy and cheap with its plastic chassis
    Sony Ericsson Xperia X8


    User friendliness summary for Sony Ericsson Xperia X8 review
    The user experience is far from smooth thanks to the complicated menu navigation, and the version of Android - 1.6 - seems out of date

    Feature set summary for Sony Ericsson Xperia X8 review
    There's a 3.15-megapixel snapper, A-GPS and Sony's own Timescape, plus for surfing there's Wi-Fi and HSDPA

    Performance summary for Sony Ericsson Xperia X8 review
    With its elderly operating system and a number of restrictions and hiccups, we just couldn't warm to the Xperia X8.

    Battery power summary for Sony Ericsson Xperia X8 review
    Battery life impressed, lasting for 476 hours on standby, and 340 minutes of chat

    Full Review and Specification for the Sony Experia X8
    The X8 is the latest introduction to Sony's Ericcson's flagship Xperia range of phone. It feels like it doesn't quite know what it is - it's larger than the Sony Ericsson X10 Mini, but more diminutive than the Xperia X10, although it's the Mini that it most looks like.

    First impressions
    Before we get started, we need to make it clear that the X8 is definitely aiming at the cheaper end of the market. So, first up we should not be surprised that the handset is made from somewhat flimsy plastic. However, despite feeling brittle and budget-priced, the device is also pleasingly lightweight. Our review phone came in a rather brash white, which on the one hand makes it stand out, yet on the other makes it look rather tacky.

    Apart from being slightly bigger, the X8 looks pretty much like the X10 Mini, although it does have a slightly bigger display, measuring 3 inches. Its user interface is just the same as the X10 Mini's - you'll find four icons, one in each corner of the display, for dial pad, messaging, music and contacts.

    It is possible to customise these to show your favourite features. Slide your finger to the left of the home screen and you'll be treated to a collection of home screens, all of which can be customised to show feeds or shortcuts. However, it is only possible to add one on each home screen - a shame because there's nearly half an inch more space on the display as there was on the X10 Mini. Slide your finger up the screen and you'll see a 12-icon menu - slide this from left to right and you'll discover even more features. This is also where you'll find any of the apps that you download from the Android Market.

    When we reviewed the X10 Mini, we slated the virtual QWERTY keyboard for being too tiny for typing on. The X8, with its larger screen, makes for a larger keyboard and a more comfortable experience when keying in text messages or emails. The keyboard works better in landscape mode, as it ensures each key has a little more room. Mostly we found it accurate and even if we hit the wrong key, the auto-suggest usually came up with the right word for us.

    Getting social
    Timescape, Sony Ericsson's social streaming facility can also be found on board. It integrates all text messages, tweets and Facebook updates into one feed, but on the home screen you actually only see one feed. To see more, you need to enter the app. There is also a native Facebook app on the X8, but we found it rather unreliable - clicking on a posted link, it would either not acknowledge the command, or we found we had to go through extra stages to get to the link.

    In fact, we were disappointed by browsing in general. There was no auto adjustment on pages so that all text could be viewed - we had to double tap to make this happen - and there's no pinch-to-zoom facility (that won't be available until the upgrade to 2.1, which is supposed to happen in January).

    Setting up push email was simple, but while news of any new emails appeared on the notifications bar, we still had to refresh the inbox when we went into it to be able to read the new message. It's also not possible to set up multiple email accounts - again due to the elderly operating system. However, if one of the accounts is GoogleMail you're okay, as that has an application of its own.

    The verdict
    If you want an Android phone and you're on a budget, it's worth taking a look at the Sony Experia X8. But if you can afford a few extra pounds each month, shop around and you'll get a smartphone with more features.

    Once the X8 has its Android 2.1 update, and some of the glitches are ironed out, it may be worth considering, but at the moment it doesn't offer anything for us to get excited about.
    Read more →

    Acer neoTouch P300

    ,
    Style & Handling Summary for Acer neoTouch P300
    The P300 certainly looks the business, with a polished body and a solid build.
    Acer neoTouch P300


    User Friendliness Summary for Acer neoTouch P300
    Despite some improvements to the Windows interface, some of the menu setting are still fiddly, and the touch-screen doesn’t really work effectively unless you use the stylus.

    Feature Set Summary for Acer neoTouch P300
    The P300 boasts a great set of business features: Wi-Fi, HSDPA, Office Mobile and A-GPS are all present and correct. You also have access to Windows Marketplace for downloading extra apps.

    Performance Summary for Acer neoTouch P300
    The slow processing speeds make for delays when opening and closing apps.

    Battery Power Summary for Acer neoTouch P300
    With 240 minutes’ talktime and and 400 hours’ standby, battery life is pretty much what you’d expect.

    Full Review and Specification for the Acer neoTouch P300

    Acer has been producing smartphones and a rate of knots over the past six months, likely trying to get the message across that it does more than computers and establish itself as a name in the mobile market. Quality has varied wildly, from the spot-on Acer Liquid to the underwhelming beTouch E200.

    Style and handling on the Acer neoTouch P300

    With the exception of the Liquid, Acer handsets have failed to impress with their design so far. Luckily the P300 bucks that trend. It’s a nicely built slider device with a polished finish and a 3.2-inch touch-screen. The QWERTY keyboard slides out smoothly and feels stable, which isn’t that common on phones like this.

    Hold the phone vertically, and below the screen sit the call and call end keys alongside a Windows Menu key – we’ll talk more about that later. They are much too thin, resembling trimming as much as keys – we kept mistaking the icons above for the actual keys. In fact, these simply symbolise which key is which.

    Touch-screen and QWERTY keyboard on the Acer neoTouch P300

    You need to be careful using the screen if you don’t want to end up in completely the wrong place. Press a key or scroll too fast and it’s likely that the P300 won’t even recognise your command. You’re better of using the stylus, which lives at the bottom of the phone. It seems a bit archaic, but you definitely get better results.

    The QWERTY keyboard also has flaws: it looks good and it’s spacious, but the flat keys make it hard to differentiate between them. Plus, the space bar is positioned slightly left of centre, which is counter-intuitive to fast typing.

    User friendliness on the Acer neoTouch P300

    Windows phones are notorious for their fiddly menus and settings, and while it’s far from perfect, Windows 6.5 is certainly better than previous versions. The text-heavy menu has been replaced by clear, vivid icons, and there is a list of shortcuts visible on the homepage.

    But things are still far from perfect. For example, the volume switch, which on most phones you push one way up and one way down, requires you to push one way to open up a virtual volume level display on the screen, which you then adjust. It’s just unnecessarily complicated.

    The verdict on the Acer neoTouch P300

    The neoTouch P300 is a well-featured, good-looking smartphone that fails on usability. It’s a shame, because the Windows functionality means that you can open, edit and send documents in Word, Excel, PowerPoint and OneNote, and Wi-Fi, HSDPA and A-GPS make for good access to the internet and mapping.

    But it’s fairly slow, and applications take forever to launch and to close. A more powerful processor would have been handy.

    It certainly had promise as a business phone, but until the Windows issues are sorted out, it fails to impress.
    Read more →

    Acer Aspire One ZA3

    ,
    Style & Handling Summary for Acer Aspire One ZA3
    The Acer Aspire One ZA3 is a smart, glossy device that comes in a choice of five colours and doesn’t attract fingermarks too badly.
    Acer Aspire One ZA3


    User Friendliness Summary for Acer Aspire One ZA3
    The ZA3 is fairly straightforward to use, with no over-complicated functions to navigate, and switching between connectivity options is simple enough.

    Feature Set Summary for Acer Aspire One ZA3
    The Acer Aspire One ZA3 offers the latest netbook trend of accessing the internet via a 3G SIM for a reasonable price. There’s plenty going on, even though the preinstalled software is a little too much to handle.

    Performance Summary for Acer Aspire One ZA3
    The low-spec processor and all that onboard software slows the ZA3 down considerably, especially when you are running more than three programmes at once.

    Battery Power Summary for Acer Aspire One ZA3
    Seven hours of power with Wi-Fi running is pretty good.

    Full Review and Specification for the Acer Aspire One ZA3

    Netbooks, like everything else, are subject to trends. The next big thing will be getting online using a 3G SIM, and the first to feature this technology is Acer, with the Aspire One ZA3. A Windows XP device has a preinstalled BT SIM, the ZA3 costs just £249 – but, as we know by now, you get what you pay for when it comes to netbooks.

    Style and handling for the Acer Aspire One ZA3

    In terms of size, the Acer Aspire One ZA3 is par for the course, at one inch thick and weighing 1.35kg. The11.6-inch LED screen is larger than average with a high-definition 1366x768 pixels – a high-end spec for a netbook – and shows up your webpages clearly and vividly. It only pushes back to around 120 degrees, which isn’t as much as some netbooks, but unless you’re in direct light it shouldn’t pose too much of a problem.

    The sleek device comes in a choice of black, white, pink, navy or brown and the glossy frontage is not as prone to fingerprints as some. It’s just a shame that the battery protrudes, ruining the smooth line. Three USB ports sit on the sides, alongside a TV-out cable, and Ethernet port and an SD card reader.

    The keyboard is spacious and well laid out, although the tablet keys are rather flimsy and tend to click – that’s usual for netbooks, of course, but we have come across better. The touchpad is responsive for standard navigation – up, down, left and right – but rather too jerky for tasks that require more accuracy such as photo editing. The pinch-zoom function is also fitful.

    If you start a video call the Crystal Eye 1.3-megapixel webcam and digital microphone automatically fire up. You can also load the webcam from the menu to take a photo, but the results are washed out.

    Processor and applications on the Acer Aspire One ZA3

    The Intel Atom Z520 processor is moderate when compared with other netbooks, running at 1.33GHz and packing just 1GB of RAM. This makes for slower loading of applications than you get on higher-spec devices, particularly when you are running three or more programs simultaneously.
    The battery life is more impressive, though: with Wi-Fi running, it’ll give you seven hours before having to recharge.

    The high-definition screen allows you to watch at 720p, not the full 1080p, but it’s enough for a screen of this size. If you do crave a bigger picture, you can connect to your TV via an HDMI cable. That high-def media is hard work for the little processor, though, and it does freeze from time to time. Luckily you get no such problem with browsing the web, messages and document editing.

    The main issue for the processor is all the software which has been preinstalled by Acer and BT. For a start, there are three office programmes: a Microsoft Office trial version, the open-source office package OpenOffice and, just in case, the aged and barely used Microsoft Works. Google Desktop has been preloaded alongside a dozen extra games through Acer Gamezone and the RSS reader/meta search engine eSobi. There’s no option to choose, although as software goes, these are pretty good. Finally, McAfee Virus Scan uses enough processing power to cause those delays, and reminds of its presence on a regular basis to install updates, restart your machine or check on whether you’ve received the objects. It’s rather irritating, to say the least.

    You can uninstall all of this if you want, and with a bit of technical knowhow download more efficient programmes such as Avira Antivirus, for free.

    Internet on the Acer Aspire One ZA3

    Thanks to the onboard BT Connection Manager, you can get online using the 3G SIM or swap over to a Wi-Fi network. There’s a choice of five internet profiles to use, dependant on tariff, including PAYG Wi-Fi, free BY Wi-Fi and Ethernet. Switching between connections is a simple process but the user interface is crowded with options and menu tabs.

    It’s handy to be able to switch networks at will, but we would have liked to have seen an option to text a mobile phone from the ZA3, like you can with Nokia’s Booklet 3G.

    3G is slightly more complex to set up. You can’t just hot-swap the SIM – it’s a pre-installed card that has to be registered on BT’s website before you can use it (we guess they expect you to use the Wi-Fi connection on the ZA3, or another computer altogether). It could also be slow to load, on occasion taking us up to 30 seconds.

    The verdict on the Acer Aspire One ZA3

    The ZA3 is a competent netbook that ticks all the boxes but the slow processor and clunky preinstalled software means it takes a little longer to react than other, similar netbooks. We like the option to go online using the 3G SIM, Wi-Fi or Ethernet but would like to see better use of the 3G SIM, like the option to send SMS to mobiles. But overall it’s a solid device and a good addition to the Aspire One range.
    Read more →

    Apple iPhone 5

    ,
    Feature set summary for Apple iPhone 5 review
    The iOS operating system is getting old and has some issues, including crashes, glitches and the disappointing Maps app. The larger display is great though – and we look forward to seeing 4G in the near future (although it is missing out on NFC support).

    Apple iPhone 5



    Style and handling summary for Apple iPhone 5 review
    Apple always manages to come up with highly desirable goods – and the iPhone 5 doesn’t disappoint – it’s thinner, longer and has a metallic reverse – mind you it still feels rather fragile, so you’ll be buying a case first chance you get.

    Battery power summary for Apple iPhone 5 review
    With moderate use the battery lasts a whole day, but if you’re streaming media it will die after five hours.

    Performance summary for Apple iPhone 5 review
    The A6 processor is the fastest yet – but this is really only noticeable when playing the latest games.

    User friendliness summary for Apple iPhone 5 review
    Smartphone newbies will find iOS 6 easy to use (apart from having to use iTunes to add files and media). The bigger touchscreen makes playing with apps and browsing the web more enjoyable experiences.

    Full Review and Specification for the Apple iPhone 5
    ‘Mixed’ was the only way to describe the reaction to the launch of Apple’s iPhone 5. While plenty of folk said Apple had created its best iPhone ever, with its new slim chassis and bigger display, others were disappointed that there wasn't a real USP to make them want to go out and buy it.

    So, if you already have an iPhone, is it worth spending the £529 (for a 16GB version,) or the 64GB model at £699?

    3G have also posted a seperate review of iOS 6 which runs on Apple's iPhone 5 that you can read by clicking here.

    Tall order

    The preceding iPhones have all looked pretty similar, but the iPhone 5 has a different, stretched appearance – rather as if the iPhone 4S had been run over by a steamroller. Not only is it longer but it’s thinner too – and lighter, weighing only 112g. That starts to put it on a par with the latest Android handsets, and does make the older iPhones seem distinctly cumbersome.

    The back of the handset also looks different. Instead of the one piece of glass that we have seen in the past, the iPhone 5 has an aluminium reverse sporting two strips of glass at the bottom and top. It looks great – although the metal does attract scuffs easily. Mind you, you won’t see it for long because you’ll be rushing out and buying a case because the iPhone 5 feels as fragile as its earlier incarnations.

    The other big difference – apart from the longer display – is the FaceTime snapper, which now sits in a more centred location. You’ll find the same buttons on the edges – SIM card slot on the right, while the left edge sports the mute and volume keys. But now the earpod port has been moved to a more sensible location on the base, which means it is no longer necessary to move the handset round if you pop it into a pocket while listening to music. Also, the docking port has been changed – and is now dubbed ‘Lightning’ – more on that later…




    The other difference is that you can only use the miniscule ‘Nano SIM’ cards on the iPhone 5 – it’s a nuisance because it means you’ll have to swap your existing cards if you’re not buying the phone on contract.

    On the bigger screen…

    As we said, one of the major differences is the bigger, 4-inch display. It’s no less sharp for being stretched, and you still get that fantastic 326 pixels-per-inch. Our phones looked incredibly realistic, and colours were great with excellent saturation levels. The display is also just as bright as in the past – with fabulous viewing angles too. There’s no tough-glass protection though, which would have been nice – make sure you invest in a screen cover and case if you are at all clumsy.

    I’ve got the power

    Power has been boosted in this new iPhone with the inclusion of the new A6 chip. It doesn't make much difference when using basic apps and going through menus, but memory-intensive games certainly benefit from its oomph. We loaded The Dark Knight Rises in 10 seconds less than it took on the iPhone 4S – it doesn't seem like a lot but if you’re playing games with plenty of intense graphics it can really make a difference. Mind you, if you already have an iPhone 4 or 4S we don’t think this is really a reason to upgrade.

    Sound and vision

    If you want to stream YouTube videos you’ll need to download an app from the App Store first. However, when you play them you’ll be subjected to an ugly black border sitting around them. Once you download them they can be stored on the hard drive – 16GB on the basic model, 64GB for the more expensive one. Remember there’s no memory card slot, so you can’t expand on the memory you have, which is worth bearing in mind when you make a buying decision.

    Apple’s music app is great – it’s simple to look for songs by an artist, or browse through albums. You can also set up your own playlists easily. Hold the handset in landscape mode and you’ll see a scrollable row of album covers – tap on each to see its track list – a neat touch. As with all iPhones, it’s a pain that you need to use the clunky iTunes to sync the phone with your computer to copy over music and films.

    Deja vu

    The snapper is pretty much as we’ve seen before. It has an eight-megapixel lens, although it is capable of taking in a bit more light for low-light shots. It made a noticeable difference in pictures we took in the pub, while daytime snaps proved crisp with lifelike colours. Sadly, the lens vibrates when you hit the snapper button and many of our evening shots were blurred. And those low-light images still suffered from graininess – you might as well just use the flash.



    One new feature for the iPhone 5’s snapper is the facility for taking panoramic images. It’s already common on Android handsets from the likes of Sony and HTC. Simply pan the handset round to grab a wide screen – ideal for impressive landscapes. It is also possible to take still photos when grabbing Full HD video.

    The FaceTime snapper has an increased resolution, so you may want to check the mirror before making your video calls!

    Sound effects

    Good news for commuters – those leaky earpods have now been improved, so you won’t have to listen to someone else’s choice of music on your ride to the office. The earpods are shiny white and the heads are made of plastic, rather than the soft rubber ends you find in most earphones. They’re a bit hard to fit in the ear and while sound quality is decent – and they don’t leak – they are prone to letting in a lot of external noise; not ideal if you’re on a noisy tube or busy street. The sharp edges made our ears feel slightly tender too.

    Lightning change

    we mentioned earlier, the docking connector has been changed to a new design called Lightning. This is a slimmer version that can be put in ether way around. A nice idea but maybe not so enthralling if you’re an existing Apple customer who has already splashed out on accessories and docks with the old connector. Never fear – cough up another £25 and Apple will supply you with a small plastic adapter. And if you’re hoping to hold out for a cheap copy, Apple has seen that one coming and trademarked the technology to stop anyone else copying it. We’re not sure why Apple has seen fit to charge such a large amount for the adapter.

    Even though the iPhone 5 packs more power, you’lll still get a day out of a full battery for moderate use – playing a bit of music, taking a couple of snaps, a bit of app play, emailing and texting. But stream a film and your juice will run out in just five hours.

    And finally…

    We weren’t that surprised when Apple said its iPhone 5 would be supporting 4G LTE networks in the UK (once they appear). Obviously we can’t try that out as yet, but we are looking forward to those vastly improved download speeds. It’s a shame that the phone doesn’t include NFC support for swapping files and contactless payments though.

    Our conclusion

    Is the iPhone 5 the best iPhone yet? Undoubtedly. But it still is lacking – sure it’s beautifully designed, has a fabulous display and a decent snapper, but it is let down by the ageing iOS 6, iTunes software and the lack of memory card. If you already have an iPhone, the big pricetag and lack of any outstanding new features mean you’ll have little reason to upgrade.
    Read more →